Frequently Asked Questions

Find answers to common questions about our virtual phone number service, SMS reception, and API integration.

Are numbers rented or do I pay per SMS received?

We provide a phone numbers hosting service. The pricing is affordable and straightforward. We never charge for SMSs received. Check out our pricing page for more information.

Which countries are available?

We currently offer phone numbers in the following countries: United States, United Kingdom. If you need a different country, please visit our Pricing page for more information. We are actively working to expand our services to additional countries based on user feedback.

For how long can I keep the number?

You can keep the rented number for as long as you need it, provided you maintain an active subscription. There are no time restrictions on the duration of number rental.

Can I receive OTP from third-party services (e.g., WhatsApp, Telegram, Uber...)?

Yes you can. However, some services may not work due to their restrictions. Contact the service for their requirements. WE CAN'T GUARANTEE THIRD-PARTY VERIFICATION INITIALLY.It's advisable to test the numbers compatibility before renting. Follow these steps:

1. Visit https://receive-sms.com/numbers.
2. Search for phone numbers.
3. Choose a number and copy it.
4. Paste the number into your registration form on the third-party service.
5. If the third-party service accepts the number, it's safe to proceed with purchasing.

Additionally, we offer a cancellation option within 24 hours with credit back for numbers you don't want.

What to do if your number isn't working for verification

1. Retry the verification process a few times, as temporary network issues can sometimes cause failures.
2. Try using a different device or network, as fingerprinting technologies can occasionally affect the verification process.
3. If the issue persists, contact the support team of the service you’re trying to use for further assistance (e.g., for Telegram: https://telegram.org/support).
4. Utilize the "Cancel" option (if available) in your phone number inbox on our platform to get a free replacement number that may work better.
5. If the "Cancel" option is not available in your Receive-SMS inbox, contact Receive-SMS support and request a cancellation.

Can I have a discount or free credits?

Yes you can. Logging, and click on Free Credits. Choose from the options available to get a discount or earn free credits.

Is using these numbers for SMS verification illegal?

It's only illegal if you're doing it for shady purposes like committing fraud or other illegal activities. But, if you're just using it to sign up for a legit service that requires phone verification, you should be good to go. Make sure to read the terms of service.

Can I delete my account?

Yes, you can delete your account by logging in and clicking on "Settings". Scroll down and then click on "delete my account." This action is irreversible.

How can I avoid getting blocked by Telegram?

1. Avoid using a VPN or proxy – Telegram flags these as suspicious.
2. Do not use Telegram Web immediately after signing up – This can trigger security measures.
3. Refrain from accessing Telegram via third-party APIs too soon – This may lead to an automatic block.
4. Use a clean device and IP address – Telegram may block registrations based on device fingerprinting and flagged IPs.
5. Ensure you are using the latest version of Telegram – Outdated versions may cause registration issues.

What should I do if my number gets blocked by Telegram?

If your number is blocked, try these steps:

1. Contact Telegram Support through their support form and submit a request. Example message:

"My Telegram account was banned without reason. Please restore access. Thank you."

2. Email Telegram at [email protected] or [email protected]. Use this format:

Subject: Request to Unblock My Telegram Account

Dear Telegram Support,

I recently attempted to register an account with the phone number +123456789, but it appears to be blocked.
I believe this may have been an error. My account was not involved in any violations, and I would appreciate a review of this case.

Please let me know if any further information is required.

Thank you for your assistance.

Best regards,
[Your Name]

We use cookies 🍪—not the creepy kind that stalk you online. Just enough to keep things running smoothly and count how many cool people use our service!