Frequently Asked Questions
Find answers to common questions about our virtual phone number service, SMS reception, and API integration.
Are numbers rented or do I pay per SMS received?
We provide a phone numbers hosting service. The pricing is affordable and straightforward. We never charge for SMSs received. Check out our pricing page for more information.
Which countries are available?
We currently offer phone numbers in the following countries: United States, Canada. If you need a different country, please visit our Pricing page for more information. We are actively working to expand our services to additional countries based on user feedback.
For how long can I keep the number?
You can keep the rented number for as long as you need it, provided you maintain an active subscription. There are no time restrictions on the duration of number rental.
Can I receive OTP from third-party services (e.g., WhatsApp, Telegram, Uber...)?
Yes you can. However, some services may not work due to their restrictions. Contact the service for their requirements. WE CAN'T GUARANTEE THIRD-PARTY VERIFICATION INITIALLY.It's advisable to test the numbers compatibility before renting. Follow these steps:
1. Visit https://receive-sms.com/numbers.
2. Search for phone numbers.
3. Choose a number and copy it.
4. Paste the number into your registration form on the third-party service.
5. If the third-party service accepts the number, it's safe to proceed with purchasing.
Additionally, we offer a cancellation option within 24 hours with credit back for numbers you don't want.
What if the number doesn't work for my service?
- Try the verification process multiple times as transient network issues may be the cause.
- Consider using a VPN or VPS with a server location aligned with your country for better success.
- If the issue persists, contact the support team of the specific service you are having trouble with for further assistance.
- Use the "Cancel" feature in your phone number inbox on our platform to obtain a free replacement number that may better suit your needs.
Can I have a discount or free credits?
Yes you can. Logging, and click on Free Credits. Choose from the options available to get a discount or earn free credits.
Is using these numbers for SMS verification illegal?
It's only illegal if you're doing it for shady purposes like committing fraud or other illegal activities. But, if you're just using it to sign up for a legit service that requires phone verification, you should be good to go. Make sure to read the terms of service.
Can I delete my account?
Yes, you can delete your account by logging in and clicking on "Settings". Scroll down and then click on "delete my account." This action is irreversible.